Answer:

Be sure to check your email inbox, spam, and junk folders. It might land to spam or junk depending upon your mail settings. In rare cases, it may take longer for the email to reach the customer.  

In case this has happened to you, we apologize for the inconvenience. In the meantime, please check for your confirmation in "My Account > My Booking" section Wellnessta App or Website.

If you still need assistant please seek chat support or reach out to us using any of the methods on contact us page. 

If money has been deducted and booking is not being created please don't worry, upon hearing from you we will initiate refund process and the amount will be refunded to you within 5-7 working days.